Mission

To deliver reliable, affordable, and high-speed digital telecommunications services to individuals, businesses, industries, and governments in the North, ensuring they receive quality comparable to, or exceeding, that of southern Canada.

Mackenzie Valley Fibre Link - Northwest Territories - Mission
Mackenzie Valley Fibre Link - Northwest Territories - Vision

Vision

To be the leading provider of high-speed, reliable digital telecommunications in the Northwest Territories, leveraging advanced fibre optic infrastructure to empower communities and drive sustainable social and economic growth for a thriving future.

Values

  • Customer satisfaction and confidence in MVFL as a reliable provider delivering a valuable service.
  • Timely communication with the public, individuals, businesses, industry and governments to maximize product awareness and customer feedback.
  • Innovation in exploiting new methods or advances in technology to continuously improve service options, speed, reliability and cost.
  • Partnerships built upon timely cooperation and a shared desire to provide the best possible service to our customers.
  • Accountability to our customers and partners to provide service on time and on budget.
Mackenzie Valley Fibre Link - Northwest Territories - Values